How To Read Your Bill
HOW TO READ YOUR BILL
We want your water bill to be clear and easily understandable. At VRWD, we believe in transparency and making sure our customers are well-informed about their water usage and billing.
If you have further questions, you can call the District
at 805-646-3403 or email us at customerservice@vrwd.ca.gov.
Below is a sample water bill:
Keep reading for a breakdown of how to read your monthly statement.
Account Information
Summarizes previous payment history, balances forwards, and any adjustments/fees charged to the account.
Account Summary
Summarizes previous payment history, balances forwards, and any adjustments/fees charged to the account.
Current Charge Summary
This section breaks down billing charges for the current usage period. It includes the base rate, tiered rates and any water waste penalties
Usage Summary
This section summarizes the days in the billing period with read dates and the total usage in units
Water Budget Summary
This section summarizes each customers current months water budget by totaling the outdoor budget with the health and safety budget.
Monthly Water Budget & Use
This graph compares the customers monthly water use from the previous year to the current compares to their water budget
Important Message
This section is used to share important messages and updates from the district